Body & Soul, Naturally is committed to protecting your privacy and handling your personal information with care, respect and transparency.
This Privacy Policy explains how we collect, use, store and protect your information when you interact with our website, services or bookings.
By using this website or engaging with our services, you agree to the terms of this Privacy Policy.
We may collect personal information when you:
Contact us through our website
Make a booking or enquiry
Subscribe to updates or communications
Engage with us through forms, social media or events
This information may include:
Name
Email address
Phone number
Booking and appointment details
Health or wellbeing information relevant to your session (where voluntarily provided)
We only collect information that is necessary to provide our services and support your experience.
Your information may be used to:
Respond to enquiries and provide support
Manage bookings and appointments
Deliver our services, including Breathwork and Bowen Therapy
Send confirmations, reminders and relevant updates
Improve our services and website experience
Share information about services, offers or events (only if you have opted in)
We do not sell, rent or trade your personal information.
Some of our services may involve the collection of health or wellbeing information.
This information is:
Only collected where relevant and with your consent
Used solely to provide safe and appropriate services
Treated with strict confidentiality
Stored securely and only accessed when necessary
We may use trusted third-party platforms to support our operations, including:
Online booking systems (such as Fresha)
Email and communication platforms
Website hosting providers
These providers may store or process your information on our behalf and are required to handle your data securely.
We are not responsible for the privacy practices of external websites or services linked from our site.
Our website may use cookies or similar technologies to:
Improve your browsing experience
Understand how visitors use our site
Support website functionality
You can choose to disable cookies through your browser settings if you prefer.
We take reasonable steps to protect your personal information from:
Loss
Misuse
Unauthorised access, disclosure or alteration
While we take care to protect your information, no online system can be guaranteed to be completely secure.
You have the right to:
Request access to your personal information
Request corrections if your information is inaccurate or incomplete
Request that your information be deleted, where applicable
To do this, please contact us using the details below.
We retain personal information only for as long as necessary to provide our services or meet legal and operational requirements.
When information is no longer required, we take reasonable steps to securely delete or de-identify it.
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Body & Soul, Naturally
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Body & Soul, Naturally is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We take reasonable steps to:
Ensure personal information is collected fairly and lawfully
Only use information for the purpose it was collected
Protect your information from misuse, loss or unauthorised access
Provide access to your information upon request
Where health or wellbeing information is collected, we handle this with additional care and confidentiality in line with privacy requirements.
This Privacy Policy may be updated from time to time to reflect changes in our services or legal requirements.
The most current version will always be available on our website.